National Conference 2018



18th – 19th October, 2018

Register Now


Returning to our roots

The stunning spa town of Harrogate will offer the kind of homely hospitality only found in God’s own county; but the 2018 National Conference will be anything but provincial.

This is 48 hours packed with priceless content that can make a big impact on your business. Expect a combination of cutting edge seminars and workshops bringing you up to date on the industry’s hottest topics, a vibrant exhibition featuring our panel of Partner Insurers, a wealth of Networking opportunities to make those crucial connections with peers, inspiring keynote speakers, and a critical update from the Network that outlines our vision.

We hope to see you in Harrogate!

andy fairchild

Andy Fairchild

Conference & Exhibition

Join us at Harrogate Convention Centre for the main event


Our National Conference will take place in the heart of the beautiful spa town of Harrogate, a jewel in Yorkshire’s crown. With the Harrogate Convention Centre providing a contemporary backdrop and state of the art facilities, you will be able to network in style over the two day event. A series of stimulating seminars and workshops will inspire and equip you with tools to transform your business, and we’re making networking the name of the game with plenty of opportunity to catch up with familiar faces and meet new contacts.

Dress code: Business attire


The vibrant exhibition is an excellent opportunity to develop new connections or reinforce relationships with our Insurer Partners. The insurer stands will ensure you have the right environment to have productive conversations, and senior representatives from our Insurer Partners will also be on hand.

View the Exhibitor Floorplan


To help you get as much out of your visit as possible, we have worked with Harrogate Convention Centre to offer a range of delegate discounts around Harrogate. Also provided are detailed travel instructions plus 25% train ticket discounts!

Visitor Discount Offers

Travel Details & Train Discounts

18/10/18 – 19/10/18

Harrogate Convention Centre, King's Rd, Harrogate HG1 5LA



  • Exhibition Opens

    Short opening address from Broker Network CEO, Andy Fairchild

  • Broking Masterclasses to commence (2 workshops taking place simultaneously)


    Last year one in five SMEs were targets of cyber criminals so why does everyone talk about cyber insurance but very few people purchase it?

    Our masterclass hosted by Broker Network Member, Peter Goddard, will discuss what future threats brokers should be aware of and how you can prepare both yourselves and your clients. Peter will also discuss the preventative tools available which will help you to sell cyber insurance more effectively to your customers.


    An insight from Broker Network’s Risk and Compliance Director Jenny Hemmings into how the regulatory landscape is shaping up in 2018 and beyond. The masterclass will cover the Senior Managers Certification Regime and Insurer Distribution Directive amongst other topical issues that you need to be aware of.

  • Networking In Exhibition

  • Broking Masterclasses to commence (2 workshops taking place simultaneously)


    Having the right people can turbo-charge any business but getting the right team can be the biggest hurdle for many businesses. The masterclass hosted by Richard Pitt will provide tools on recruitment best practices including; how to retain your stars, how to engage and performance manage your people as well as creating the right leadership, culture and operational rhythm. We will also highlight the common pitfalls and how to avoid them.


    Without good insurer relationships and sales capabilities, every business will go backwards so what can you do to help yourself win new business and how do you work closely with insurers to get the right deals and maximise your buying decisions?

    The masterclass hosted by Broker Network’s Ian Wainwright is aimed at commercial lines brokerages and will focus on how to raise the profile of your business, tips on what information insurers are really looking for, how you can use exclusivity to your advantage, in addition to a range of tools you should employ in order to win the hearts and minds of insurers.

  • Conference Close

  • Drinks Reception - Royal Hall, Harrogate

  • Broker Network Awards Ceremony, sponsored by Ageas


  • Exhibition Opens

  • Welcome & Strategy Review

    Broker Network’s CEO, Andy Fairchild

  • Managing Risk And Adapting for Change

    Motivational speaker, Jim Lawless

  • Break

  • New Business - The Lifeblood Of Any Broking Business - Richard Pitt, Chief Network Officer


    New business is the lifeblood of any broking business and without it in sufficient quantity the brokerage will die.



    From targeting to generating the right opportunities; we will provide an insight into what good pipeline management looks like, how to get to grips with your sales culture and operational rhythm, enabling you to walk away with the tools and tactics to instantly enhance your sales performance.


  • Networking Lunch

  • Speaking Of Distribution... - Dan McNally, Insurer Relations Director


    Are Google or Amazon entering the insurance market? Are you preparing to tackle possible changing purchasing behaviour? Our panellists share their thoughts on what the industry’s biggest disrupters will be over the next three years and the impact they could have on independent broking.


    The panel:


    Dan McNally, Insurer Relations Director, Broker Network

    Scott Seaborn, Global Digital Strategy Director for Aimia

    Alex Hammick, Chief Operating Officer at Digital Fineprint

    Theo Duchen, co-Founder and co-CEO of the Acturis Group

  • Keynote Speaker: Andrew Neil


    A prolific trailblazer in the word of publishing and media, Andrew is the host of the BBC’s Daily Politics ShowThis Week and Sunday Politics.


  • Break

  • Question Time - Broker Network Executive Team. Facilitated by Bethanny Ash


    Your opportunity to hear the Broker Network Executive team being quizzed on a range of topics such as the future of the Network, product development, Member Service enhancements, the role of regional broking powerhouses and much more. We will also be taking live questions from the audience.


  • Conference Close

  • Gala Dinner (Premier members only), Harrogate Convention Centre


Celebrate the best in independent broking

The Broker Network Awards, sponsored by Ageas, are designed to recognise and celebrate hard work, Member achievements and accomplishments in a variety of different areas and will take place at our National Conference on 18th October.

We hope that by taking part in the awards, you will feel increased levels of community spirit and be proud to be part of a Network that recognises and celebrates broker independence.

Awards Categories:

  • Independent Broker of the Year
  • Young Broker of the Year (open to brokers under 35 years of age)
  • Growth strategy of the Year
  • Commercial Lines Broker of the Year
  • Personal Lines Broker of the Year
  • Innovation of the Year (recognising brokerages who are leading the way with their marketing campaigns, technology etc)
  • Start-up Broker of the Year (open to brokers who established their business within the past 2 years)

Submit your nomination

The Broker Network Awards are sponsored by:


Traditional Yorkshire hospitality

Harrogate is famous for its hospitality, and to ensure that you feel right at home over the course of the Conference we have partnered with a select number of local hotels that offer supreme comfort and class; and we’ve negotiated preferential rates to help you make your trip cost effective. If you would like to take advantage of these rates, please click the link below to go directly to our dedicated website.

Click here to visit our reservation booking agent

Drinks Reception

The spectacular Royal Hall will put you at centre stage

Set against the breathtaking Edwardian splendour of Harrogate’s Royal Hall, our drinks reception will round off the first day of the Conference with a touch of old school glamour, and offer a unique opportunity to mingle with Broker Network staff and fellow Members.

Venue: Royal Hall, Harrogate

Timings: 7.00pm – 11.00pm

Dress code: Smart Casual

You can register for our drinks reception when you fill out the main registration form.

Drinks Reception is sponsored by:

Premier Members – Gala Dinner

Our prestigious Gala Dinner will round off the Conference in an unforgettable Yorkshire style

With local produce showcasing what our beautiful county has to offer, join 350+ guests for a magical moonlit evening filled with wonder and whimsy.

This exclusive event, which is taking place on the evening of Friday 19th October, is a real celebration of Yorkshire and will offer the chance to network with peers and key Members of the Network in an extraordinary setting.

Our Gala Dinner events always book up quickly so please secure your place early to avoid disappointment.

Venue: Hall A, Harrogate Convention Centre

Timings: 7.00pm – 01.00am

Dress code: Black tie

Gala Dinner sponsored by:


Premier Members – Partner Package

A day of dining and demonstrations at Bettys Tea Rooms exclusively for Premier Members' partners

A truly memorable experience awaits the partners of our Premier Members at an exclusive event with one of Yorkshire’s most iconic brands. Bettys Tea Room first opened in 1919 in Harrogate and has since opened several tea rooms across the county. Watch the professionals at work during a one hour master class, learn their secrets to creating a divine dining experience and of course taste the dishes. Followed by afternoon tea and fizz, what better way to while away a Friday afternoon?

Partner Package is sponsored by:

Meeting Zones

Meeting Zones

Host your meetings in style in one of our brand new Meeting Zones at this year’s National Conference. A new addition to the exhibition, we have added in three dedicated areas for you to network with up to seven other guests in one of our purpose-built zones. Complete with everything you require to host a get-together, including a large boardroom table with refreshments and stationery on hand, these facilities, alongside the Business Centre, are proudly sponsored by NIG. Meeting Zones A and C will be open for drop in meetings throughout the day; meanwhile Meeting Zone B will be used exclusively by NIG to connect with Members and host pre-arranged meetings. To book some time with the NIG team, please contact Rebecca Tween at [email protected].

The Business Centre

A key area for you to remember, with charging points, hot desks, chilled refreshments and comfortable seating, this is the place to stop and recharge your batteries. Located in one corner of the exhibition this area will be a constant hive of activity, be sure to check it out.

Meeting Zones are sponsored by:

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Broker Network National Conference 2018

It's coming home

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